Family-owned, locally operated, and built on a simple principle: small businesses deserve the same quality IT support as big companies — without the big-company runaround.
Greg Gartland spent 13 years inside some of the largest IT consulting firms in the region — managing enterprise infrastructure, building networks, and watching the same thing happen over and over again.
Small business clients would call in with a problem. They'd get triaged, ticketed, assigned to whoever was available, and wait — sometimes days — for a tech who had never seen their setup before to show up and figure it out from scratch.
It wasn't malicious. It was structural. Large firms are built to service large clients. Small businesses simply weren't worth optimizing for.
In 2010, Greg left. He started Gartland Technologies with a specific mandate: build an IT company exclusively for small businesses. One that brought real enterprise expertise — the servers, the compliance, the infrastructure — but delivered it with the personal touch that small businesses actually need. Today, Greg and his son run Gartland Tech together. When you call, you get one of them. Every time.
Began consulting for large IT firms across the region, building and managing infrastructure for major corporate clients.
Left the big firms behind to serve the clients being underserved. Built Gartland Technologies from the ground up, exclusively focused on small business.
Greg and his son serve small businesses across Western New York. When you call, you get one of us — not a ticket, not a stranger.
These aren't marketing talking points. They're the specific things that make working with us different from working with anyone else.
No ticket queues. No hold music. When you call, you get Greg or his son — people who already know your setup and can start solving your problem immediately.
MSP customers pay $35/PC/month. Period. Everything included in your plan is covered. You always know exactly what you're paying before the invoice arrives.
Because we cap at 25 PCs, we stay small enough to actually know every client's setup, users, and quirks. We're not starting from scratch every time you call.
27 years means we've seen every scenario — ransomware, catastrophic hardware failure, compliance audits, full infrastructure builds. We bring that to every small business we serve.
Most problems don't need a truck roll. We can diagnose and fix the majority of issues remotely — which means faster resolution for you and less disruption to your workday.
We're a Western New York business. We serve the same community we live in. When your business wins, we win. That's not a corporate slogan — it's just the reality of being local.
Fire districts, medical offices, manufacturers, financial firms — each has different compliance requirements, infrastructure needs, and workflows. We know them all.
Give us a call and we'll have a straight conversation about what your business needs. No sales pitch. No upsell. Just IT.